Size: 11-50 employees
Location: New York, New York
Investment: $1,000-$5,000 per month
While MSM Wellness is a medical practice filling the gaps in patient-physician communication, they were suffering from disorganization within their office infrastructure. With cables everywhere and an ineffective central station, the practice knew their current IT stack needed some TLC.
The Story of MSM Wellness
Better health. Better wellness. This is what MSM Wellness stands for. Manhattan Sports Medicine is a team of physicians, chiropractors, and therapists committed to helping New Yorkers who lead physically-demanding lives. Whether the individual is a top athlete or someone just trying to lead a pain-free but active lifestyle, MSM Wellness strives to design the perfect treatment for lasting success.
MSM Wellness was a leader in the field when it implemented Electronic Medical Records for its patients; however, an aging data network became an obstacle to efficient communication. They faced regular outages, preventing office computers from writing into the practice’s patient database.
A closer look revealed a sub-professional installation. The network equipment was placed in a high-traffic area behind the front desk and wires were damaged and scattered across the office floor. To make matters worse, nothing was labeled making it difficult to trace, and none of the wiring followed ANSI standards, making repairs nearly impossible.
MSM Wellness needed a partner that would take into account the practice’s cost and space concerns. A“floating network closet” was the perfect solution to meet their needs. This cabinet, placed in an unused space in the practice’s administration area, houses their modem, router, and network switch.
MSM Wellness now has access to new cabling that allows 24/7 access to their critical medical systems. The office is organized with a fully installed technological infrastructure where employees can track their patients’ information with the utmost ease.