Last March, JS Tech took a close look at the emerging state of work-from-home technology as the COVID-19 pandemic kicked off. At the time, it seemed like lockdown restrictions might last a few months. Now, more than a year-and-a-half later, small businesses continue to wonder what does the future hold?

Our IT professional and NYC small business owner, Joe Stornelli, is here with his opinion on the future of work.

With a pandemic emerging, we needed to work remotely. So we did. The systems were far from perfect, and the technology sometimes didn’t work, but we managed through a difficult year. 

Now, as many companies transition back to the office, the questions around IT are more important than ever. What’s important? What works and what doesn’t? How can I, as a small business owner, set myself up for success? 

Here are three major areas to think about: 

1. Phones and the ability to shapeshift

At the start of the pandemic, we talked about how old-school phones are out. Quite simply, they haven’t adapted to the new workflow. 

Analogue phones continue to trouble small business owners—even ones who are back in the office. These phones lack portability, security, and app-based integration. And they can’t be scaled up or down.

We continue to advise clients on phone alternatives like VoIP that offer flexibility. That allows you to work the way you need. 

Whether your business is incorporating a hybrid work environment, or just trying to be smarter about your communication tools, take a close look at your phones.

What is VoIP?

2. The importance of the conferencing suite

Conferencing has become a part of life. We’ve all experienced clunky Zoom connections, bad sound quality, and interesting backgrounds. 

Moving forward, small businesses need to think about their conferencing suite and how quality connections can drive team success and give a better impression to potential clients. The last thing a sales call needs is a bad connection. 

We work with clients on identifying the right fit for their conferencing needs, equipping their teammates with the bandwidth and tools they need to have a great call each and every time. 

Ditch the buffering. 

what is managed conferencing?

3. File servers and workflows

Cloud integration has become (mostly) standard. But there are still a lot of small businesses that are operating without the cloud or are not taking full advantage of the cloud capabilities they have. 

Managing files, especially large ones with multiple users, can be a pain. It can slow down productivity and even lead to loss of work. And if teammates have trouble accessing their documents when working from home, this can really throw a wrench in a hybrid or remote work dynamic. 

Cloud and hybrid cloud services allow our clients to fully realize the power of file servers and workflow. And when paired with our expertise on how to leverage the full power of the cloud, clients can put their file woes behind them. 

what is hybrid cloud?

Are you a small business looking to improve your office tech now that we’re returning to the office? Give us a call at 1-855-NYC-TECH for a free consultation with one of our friendly and dedicated professionals.